FAQ
General FAQ
What are Terpenes and Why do They Matter?
A terpene is a natural aromatic compound found in cannabis and many other plants. Terpenes are what give cannabis its distinct scent and taste, from citrusy and fruity notes to earthy and piney aromas. Beyond flavor and smell, terpenes also interact with cannabinoids to influence how different strains make you feel, shaping your overall experience.
Flavor & Aroma: Terpenes are the unique compounds responsible for cannabis’ strain-specific aromas and tastes. The cannabis plant can contain over 200 different terpene molecules which is more than any other plant species.
Experience: As the industry matures, terms like Indica, Sativa, and Hybrid will evolve into a deeper understanding of different terpene blends and their effects, giving consumers more information to make an informed decision and tailor their experience to their personal preferences.
Because terpenes are volatile organic compounds (VOCs), they require careful preservation. Without proper storage, terpene levels quickly decline—dulling cannabis’ aroma, flavor, and overall effect. Protecting terpene content is essential for maintaining freshness and quality.
How Do Terpenes Degrade Over Time?
Terpenes are the unique compounds responsible for cannabis’ strain-specific aromas and tastes. The cannabis plant can contain over 200 different terpene molecules which is more than any other plant species.
As cannabis packages are opened repeatedly during the consumption lifecycle of a product, terpene levels continue to degrade with new exposure to the environment. This can be exacerbated by the use of low quality storage methods that continually leak terpenes over time. If you can smell your cannabis outside of the package, you are losing terpenes! Terpen loss can typically reach near 100% in the worst case scenarios without intervention.
What Happens Inside Flower or Pre-Roll Packaging with a Terpods?
Why Use Terpods?
Air is the enemy of terpenes. Terpods create a protective barrier of terpenes inside the package that preserves and restores the plant’s natural terpene profile. In addition, Terpods also protects against moisture evaporation. All of this combined ensures a smoother, fresher, more flavorful experience with every smoke.
What Do Terpods Do?
Each Terpod contains a media infused with a precise dosage of meticulously tested and hand selected terpene blends. This media slowly releases terpenes into the headspace of the packaging, which saturates the inside environment with terpenes. This creates a partial pressure environment of terpenes that prevents the flower’s native terpenes and moisture from escaping, effectively locking them into the plant material while also replenishing any terpenes potentially lost post-cure.
Do Terpods Add Moisture?
While Terpods are not humidity packs, multiple independent studies have confirmed that Terpods will prohibit moisture degradation in cannabis flower once added to the packaging. This is because terpenes (VOCs) act as a natural barrier, helping maintain existing moisture levels and preventing further loss over time.
What Products Should I Use Terpods with?
While Terpods can be used with any dried plant material including hemp and tobacco, our 2 Packs are formulated for 1-2 pods to be used with an 1/8th of Flower or up to 2.5 grams of pre rolled material. We also offer custom formations for larger quantities to our wholesale clients.
How long does a Terpod take to infuse?
● Flower: Noticeable effects in 2 hours; best results after 12+ hours.
● Pre-Rolls: Approx. 72 hours for full infusion due to paper and material density.
Do Terpods Contain Artificial or Fake Terpenes?
No fake terps ever! All terpenes used in Terpods are 100% natural – whether derived from cannabis or other botanicals. Each terpene blend we use is hand selected and meticulously tested for quality and performance. Terpods sources terpenes from a curated network of top terpene producers across the world and maintains strict quality and compliance standards for every product we sell.
What Kinds of Terpenes are Used?
Terpods feature the following terpene types in our products:
● Flavorz: Botanically Derived Terpenes
○ Meant to compliment the strain OR Change the flavor
● Effects: Proprietary Botanically Derived Terpenes Blends
○ Meant to enhance and highlight a specific effect
● Purist: Cannabis Derived Terpenes
○ Meant to compliment the strain profile.
Are Terpods Safe?
Yes! Terpods are made from non-toxic materials and contain a chemical-free, natural plant fiber media. All Terpene blends used are food-safe, inhalation-safe, and suitable for combustion or vaporization. Additionally, Terpods have been tested in multiple microbial studies to confirm that they do not support or create an environment suitable for microbial or bacterial growth.
What Are Terpods Made Of?
Terpods consist of an outer shell made of a chemically resistant polypropylene plastic and an inner absorbent media made of 100% natural plant fibers.
What Is Inside a Terpod?
A chemical-free, natural plant fiber media infused with a precise dosage of meticulously tested and hand selected terpene blends.
Are Terpods Recyclable?
Yes, Terpods contain 100% recyclable materials. We recommend following local guidelines for material separation when recycling.
Terpods Infusion Timeline
While Terpods should always stay fresh in the sealed original packaging and in an airtight cannabis package, we recommend the below guidelines for the best experience:
● In sealed original mylar packaging: 1-year shelf life.
● In un-sealed original mylar packaging or cannabis packaging: Up to 60 days under proper open/close care.
● Reuse: Yes, provided the Terpod has been stored carefully. *Reuse will likely result in less noticeable effects.
Do you offer samples?
Yes , for wholesale buyers. Please email sales@terpods.com and our team will help customize your sample order.
What if I can’t find the answer to my question?
Reach out to our team anytime at customerservice@terpods.com.
Shipping, Handling and Processing FAQ
What is Your Minimum Order?
● Retail Online Orders: One (1) 2-pack mylar.
● Wholesale – Retail Products: One case (48 × 2-pack mylars).
● Wholesale – Final Packaging: 420 individual Terpods, shipped in an airtight jar.
Do you ship outside the United States?
Yes. Terpods (terpenes) can be shipped worldwide. Note: Our PURIST line using Cannabis-derived terpenes (no cannabinoids present) can only be shipped within the U.S.
How long does shipping take?
● Orders are processed within 48 hours.
● U.S. orders typically arrive within 4 business days (depending on distance).
How will my order be shipped?
Standard shipments are sent via USPS Ground. Expedited options are available at checkout.
What payment methods do you accept online?
We accept Visa, Mastercard, American Express, and Discover.
How do I register my business as tax-exempt?
Wholesale customers can email a copy of their state resale certificate to info@terpods.com.
What is your return policy?
Please contact customerservice@terpods.com for return inquiries.
What is your warranty policy?
Please contact customerservice@terpods.com for warranty support.